About Us

CMS is solely dedicated to providing highly professional, prompt claims investigations and claims adjusting services tailored to the specific requirements of each client.  In doing so, we seek to establish long-term relationships with our clients, serving as the trusted resource for their claims services.

Excellence in Claims Investigation and Adjusting Services since 1986
Claims Management Services, Inc. (CMS) is an independent casualty adjusting firm providing expert claims investigation and handling services throughout Southern New England, including Massachusetts, Rhode Island, southern New Hampshire and Eastern Connecticut.  Established in 1986 by Michael G. Handler, CMS has a proven 30-year track-record of delivering prompt, thorough investigations and, when requested, conducting effective settlement negotiations.

Claims Management’s expertise encompasses the handling of all types of casualty claims and resulting property damage as well as cargo and hazmat losses. We have extensive experience serving the transportation industry, providing reliable 24/7 response. Our clients include national specialty lines carriers, transportation companies, self-insureds, third party administrators, and prominent insurance defense law firms.

As a regional firm, CMS is able to customize services to meet the specific needs of each client.

Immediate Response, Thorough Investigations, and Timely Reporting Result in Effective Claims Results
CMS employs a proven system of policies and procedures for the investigation and handling of casualty losses.  Our team of highly experienced adjusters are trained to fully document all pertinent facts required for the examiner and if necessary, defense counsel to properly evaluate and defend a particular case.

We are dedicated to conducting each investigation immediately upon assignment.  Our policy of reporting the results of our investigations thoroughly and promptly consistently leads to efficient and effective claims resolution.  At all times our investigations are designed to not only document the obvious facts, but also to rule out potential exposures and mitigate damages.

Effective Handling of Diverse Casualty Claims
Each CMS adjuster has more than 15 years of experience investigating, evaluating and settling all types of casualty losses, as well as property losses associated with liability claims.

  • Commercial General Liability
  • Trucking Liability
  • Cargo Losses
  • Environmental, Hazmat Losses
  • Automobile Liability
  • Garagekeepers Liability
  • Premises Liability
  • Negligent Security
  • Liquor Liability
  • Product Liability
  • Construction General Liability
  • Construction Defect
  • Mobile Crane Liability
  • Professional Liability
  • Asbestos/Toxic Torts Investigation
  • Homeowners’ Liability
  • Workers’ Compensation Subrogation
  • Mediations

CMS looks forward to the opportunity to work with you on upcoming casualty cases for which your company requires superior claims handling services.


Michael Handler, Founder & President
Claims Management Services, Inc.

"The importance of professionalism in all aspects of the investigation and handling process is critical for the effective resolution of each claim assigned to us. Dedicated to providing close attention to all details of every claim, CMS takes pride in building long-term relationships with our clients.

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CMS looks forward to providing prompt, effective claims handling for your company.